Terms & Conditions

Last updated: November 21, 2025

These Terms & Conditions govern your use of the Hathor by Ghalia website and your purchase of our products. By accessing our website, you agree to these terms.

You agree to:

  • Use the site for lawful purposes only
  • Not interfere with or damage the website's functionality
  • Provide accurate information when placing an order

We reserve the right to refuse service to anyone at our discretion.

We strive to ensure all product descriptions, images, and details are accurate. However:

  • Colours and textures may appear differently on screens
  • We reserve the right to change product formulations or packaging without notice
  • Prices are displayed in GB Pound (£)
  • Payment must be completed before shipping
  • We reserve the right to update pricing at any time
  • All payments are processed securely through third-party payment providers

An order is confirmed only when you receive a payment confirmation and order number. We may cancel or refuse orders in cases such as:

  • Stock unavailability
  • Payment issues
  • Security concerns
  • Regulatory restrictions

In such cases, you will be refunded in full.

  • We ship worldwide
  • Shipping times may vary depending on location
  • Full details are provided in our Shipping Policy

All returns and exchanges are handled under our official Refund & Exchange Policy, which forms part of these Terms. Key points:

  • No returns on opened or used products
  • UK customers: refunds for eligible returns
  • Outside UK: store credit only

All content — including logos, text, images, product names, and branding — is the property of Hathor by Ghalia.

You may not copy, reproduce, or distribute any content without written permission.

We are not liable for:

  • Losses arising from misuse of products
  • Indirect or consequential damages
  • Delays caused by shipping carriers or customs

Our liability is limited to the price paid for the product.

  • Customers are responsible for reviewing ingredient lists before use
  • If irritation occurs, discontinue use immediately
  • These Terms are governed by the laws of England & Wales
  • Any disputes will be handled in UK courts

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date.

For questions or support, reach us at info@hathorbyghalia.com